by Ellen Seidler | Tech
Google takes users on a crooked path to another charity that apparently pays for placement
Amazon.com offers its users a small way to give back to a favorite charity by using the Amazon Smile portal instead of the regular site. When I make purchase via Amazon, I’m happy to know that .5% of my purchase goes to a charity of a my choice. The key to remember, to have a donation made, is to login through the Smile portal.
The other day I wanted to buy something and didn’t recall the exact Amazon Smile URL, so used Google search to direct me to the proper link. This would have been fine except for the fact that Google is not really a benign search engine. It’s actually set up as a gigantic for profit enterprise which allows its customers to purchase advertising and influence. Apparently search results for Amazon’s charity portal are apparently also considered fair game.
Google’s opaque results set up to fool users into donating to Boston Medical Center
I discovered this evil design when I searched Google for the “Amazon Smile” site. The top search result took me there all right–but with one big caveat. Upon login, the Google search link nefariously set up a window suggesting I switch from my current charity choice to Boston Medical Center instead. Now, I have no problem with Boston Medical Center earning funds from Amazon users who knowingly choose it as their charity of choice. In fact the medical center is a very worthy charity as they serve many in need of serious medical care , but I do have a problem if money has changed hands in a opaque effort to push me, and others, into switching. Is that fair to my original choice of charity?
Here’s how it worked, as I illustrate using the graphic below: Click the link in the top result and you’re taken to the Amazon Smile login page. All’s good–until you login in. To proceed, you must then either select Boston Medical Center (the highlighted option) as your new charity or confirm your previous charity. My question is why should I be forced to (re)confirm my original charity choice? 
I caught on to the scheme quickly, wondering how in hell Boston Medical Center was butting its way into my charity preference, but not every web user will. Let’s face it, some people, particularly older folks, may just click through innocently. After all, the “Yes, change my charity option” is the choice that’s highlighted. Amazon offers this explanation as to why you are being given an option (even though you didn’t think you asked):
You clicked a link from an email or another website indicating you want to set a different charitable organization from the one you selected during an earlier visit. You need to either confirm that you want to change your charity, or keep your previously selected charity.
Problem is, I did not do that. I used Google search and trusted its results. I assume that Amazon remains unaware this is happening.
So, just to summarize. In this world, it’s fair game to siphon off charity dollars that should be directed elsewhere? Google receives payment to rig Amazon Smile search results in such a way that visitors may be tricked into switching. Nothing charitable about that approach is there? In fact, it’s a pretty damn skeevy way to attract donations. Skeevy is, however, Google’s middle name.
For the record, Google claims it labels its ads in search results:
When people search on Google for something they want, they find two types of results: search results and ads. Search results appear as links on search results pages and aren’t part of Google’s advertising programs. Ads appear under an “Ads” label and may be placed in several locations around the free search results.
Nice disclaimer, but when it comes my search for “Amazon Smile” there was NO indication that this result and corresponding link were paid product placements. I guess Google uses different terminology its practice of nesting duplicitous links? This switcheroo is also devious on both Google and Boston Medical’s part. If you want legitimate search results, untainted by the profit motive, Google is truly not the place to go. I wonder if any attorney generals are examining this practice? Perhaps I should ring up the Massachusetts AG and ask?
Bing offers legit search results at the top
For comparison sake I checked out Bing and Yahoo. Bing wins the award for operating as an actual search engine, at least in this case. The Amazon Smile portal is the first result…no questions asked. It’s simple and easy to click and go to the page you actually want.
Yahoo does place a couple advertisements at the top of its results BUT at least they are clearly marked advertisements. Although it seems odd that weather.info is allowed to piggy back on Amazon’s name. After a small spacer, the first genuine search result is a legit linking to the Amazon Smile web portal and doesn’t try and trick you into selecting a different charity.
It’s no surprise that Google manipulates its search algorithm to deploy advertising to fill its coffers, but to do so in such a opaque and deceitful way is pretty awful. Once again Google’s reputation for greed is shown to be well deserved.
Apparently even those who would like to do a little good in the world by donating through Amazon Smile are considered fair game for exploitation by the Google team. Profits above people at every turn. Shame on Google.
by Ellen Seidler | Film, Google, Law
Last week I sent a DMCA notice to Chilling Effects to request that the site remove a copy of a DMCA notice (sent to Google search) containing a direct link to infringing (pirated) online streams of our film. I explained my actions in an earlier blog post. This morning I published a blog post noting that I’d not received any response from Chilling Effects’ DMCA agent ([email protected]) but that the content had been removed….
Chilling Effects has the deep pockets so they’ll win this round and keeping links to pirate copies of our film (and thousands of others) online
Turns out, mere minutes after I posted by blog post, Tracy Walden, Harvard’s DMCA agent, forwarded me a counter-notice from Chilling Effects’ Adam Holland. Now, if I hope to enforce the takedown I must file suit in district court. Apparently my DMCA notice falls into the category of “mistaken removal.”
Here’s how Chilling Effects describes the counter-notice process on its own site:
While the safe harbor provisions provide a way for individuals to object to the removal of their materials once taken down, they do not require service providers to notify those individuals before their allegedly infringing materials are removed. If the material on your site does not infringe the intellectual property rights of a copyright owner and it has been improperly removed from the Web, you can file a counter-notice with the service provider, who must transmit it to the person who made the complaint. If the copyright owner does not notify the service provider within 14 business days that it has filed a claim against you in court, your materials can be restored to the Internet.
I don’t have the deep pockets required to go to court so it’s likely that after a couple weeks the pirate links will go back online. As I’m not an attorney it’s not entirely clear to me why Chilling Effects–a site that in its current form operates as a de facto search engine for pirate links–is allowed to operate above the law. I’m sure, however, there will be plenty of folks who will fill me in.
Just to be clear, here’s a video documenting how the page in question at Chilling Effects links directly to an infringing stream of our film. I guess my eyes deceive me eh?
For the record, I’m not opposed to Chilling Effects operating a database to document DMCA takedowns. Transparency is a good thing. However, I do believe the site could, and should, redact a portion of the infringing links posted on its public, searchable database. That would be the responsible (and ethical) thing to do.
by Ellen Seidler | Copyright, Film, Google, Law, Piracy
Chilling Effects reposts infringing links removed from Google. Why no consequences?
Earlier this week I sent Chilling Effects a DMCA takedown notice*, requesting that the site remove links that lead directly to a pirated stream of our film, And Then Came Lola. How did the pirate link make its way to Chilling Effects? Well, it’s not a new tale. In fact, I’ve repeatedly written about the fact that pirate links reported (and removed) by Google search are routinely reposted on Chilling Effects. Google even goes so far as to provide a direct link to the notice (and the infringing links) so as not to inconvenience its users.
In the short video clip below I document just how quickly–and easily–it was to navigate from Google to Chilling Effects to the illegal, embedded stream of our film. It took me a mere 10 seconds to complete the journey from Google-to Chilling Effects-to the illegal stream of our film.
I sent the original DMCA notice to Google on April 23, 2015 and two weeks later, the pirate links were reborn via a posted copy of DMCA notice sent to Google, courtesy of Chilling Effects. How Chilling Effects can get away with this behavior is beyond me, but I imagine the legal staff at the Berkman Center at Harvard, my alma mater, are careful to operate within the confines—if not the intent–of the DMCA’s “safe harbor” provision.
It’s worth noting that in order to be protected by safe harbor, site operators must comply with the following requirements (via Reporters Committee for Freedom of the Press):
These safe harbor provisions could provide valuable protection to you as a web site operator. In order to take advantage of them, however, you must comply with three administrative requirements:
- You must designate an agent, usually yourself though it may be someone else who agrees to do so, to receive notices of claimed copyright infringement. Your agent must provide up-to-date contact information so that copyright owners who believe their work is being infringed on your site can send complaints or take-down notices to him or her. To designate an agent, a procedural requirement for protection under the DMCA safe harbor provisions, you must file an interim designation with the U.S. Copyright Office and submit a $105 filing fee.
- You must publish on your site your policy for addressing repeated infringing activity, specifically a statement that you terminate users or account holders who are repeat infringers. If you have no subscribers or account holders, your policy may state, “If we become aware that one of our users is a repeat copyright infringer, it is our policy to take reasonable steps within our power to terminate that user.” Including the policy statement in the web site’s terms of service or privacy agreements makes logical sense, though it may be published elsewhere on the site.
- You must properly comply with a notice of claimed infringement when received, including
- the expeditious removal of the material that is claimed to be infringing;
- notification to the user or subscriber that the material has been removed;
- notification to the copyright holder if proper counter-notice is provided by the user or subscriber; and
- restoration of the removed material if proper counter-notice is provided, and the copyright holder does not file suit within 10 days.
Why doesn’t Chilling Effects make it easy to find email address to send takedown notices to?
Prior to sending my DMCA notice to the good people at Chilling Effects, I attempted to searc
h the site for an email address to send the notice to. When I couldn’t find one even after searching Google using the terms–chilling effects “DMCA agent”— I resorted to sending my notice to the only email listed on the site’s about page, [email protected].*
Update 5-8-15: Today, after receiving no response to my original notice, I forwarded a copy to the Berkman Center For Internet & Society. Shortly thereafter I received an email with a link to Chilling Effects legal policies page (https://www.chillingeffects.org/pages/legal). Of course, that was not the end of my journey. In order to get the actual email for CE’s acting DMCA agent I had to click another link (http://www.harvard.edu/reporting-copyright-infringements) and visit yet another website–this one a copyright infringement page hosted by Harvard University at Harvard.edu. Note that the Harvard page includes this verbiage:
In accordance with the Digital Millennium Copyright Act (“DMCA”), Pub. L. 105-304, Harvard has designated an agent to receive notification of alleged copyright infringement occurring in the harvard.edu domain. If you believe that your copyrighted work is being infringed, notify our designated agent specified below.
Hmmm, so I guess, technically, ChillingEffects.org is actually a Harvard.edu domain? Color me confused. Not exactly an efficient– nor transparent–way for Chilling Effects to inform people about its own DMCA takedown process.
Chilling Effects obfuscation of its own DMCA agent information is ironic given its mission is to make the takedown process transparent. Why, when it comes to its own site, do they hinder user’s ability to lawfully protect their copyrighted work from online pirates?
Chilling Effects is an independent 3rd party research project studying cease and desist letters concerning online content. We collect and analyze complaints about online activity, especially requests to remove content from online. Our goals are to educate the public, to facilitate research about the different kinds of complaints and requests for removal–both legitimate and questionable–that are being sent to Internet publishers and service providers, and to provide as much transparency as possible about the “ecology” of such notices, in terms of who is sending them and why, and to what effect.
Perhaps those who work at Chilling Effects (and the lawyers who advise them) believe that the database’s work falls outside that of the “service providers” as defined by the DMCA.
Until someone with deep pockets can take them to task, Chilling Effects is apparently quite willing to create its own ecology, above the law, where pirate links are reborn and disseminated. The Chilling Effects database may be used for legitimate research, but in its current form, it also gives users one of the most efficient piracy search engines around.
*Update: Today, Friday, May 8th I forwarded my DMCA notice to [email protected] which apparently serves as the DMCA agent for Chilling Effects.
by Ellen Seidler | Ad Sponsored Piracy, Copyright, Film, Google, Law, Piracy
When searching for this film’s official website Google search instead lists a notorious pirate site at #1. It links to a full, illegal stream of the movie.
Google’s promise to fight piracy on its search engine is pure baloney
Click the #1 result and immediately you’ll find a full stream of our film
I was updating my film’s website earlier this week and so randomly went to Google to see where it would show up in search results. I figured that, given it’s the official website for the film, it would be at or near the top of the results. Boy was I wrong…When I used in the search terms And Then Came Lola website the first result was a pirate site offering pirated streams of the film with a single click. In fact, the actual website for our film was nowhere to be found. Instead the first page of results included several sites that featured pirated streams of our film.
Yeah Google, you’re surely doing everything you can to fight online piracy aren’t you?
Google’s convoluted web takedown DMCA form requires 8 steps
Google moves pirate links to a safe haven on the Chilling Effects database
I guess it’s time to visit that handy dandy DMCA online takedown form that Google–so graciously–makes creators whose work is stolen use. Of course, in order to get to the DMCA page, one must click through 7 pages of crap, then login to Google, before–at last– filling out a tedious online form, It would, of course, be much more efficient to send an email (since I already have DMCA template set up) but let’s face it, Google has NO desire (nor incentive) to make the process an easy one.
In the meantime, maybe the good folks at Google responsible for fine-tuning search algorithms to downgrade pirate sites in search results need to go back to the drawing board. Remember this B.S?
We aim to provide a great experience for our users and have developed over 200 signals to ensure our search algorithms deliver the best possible results. Starting next week, we will begin taking into account a new signal in our rankings: the number of valid copyright removal notices we receive for any given site. Sites with high numbers of removal notices may appear lower in our results. This ranking change should help users find legitimate, quality sources of content more easily
At the bottom of the first pages of search results Google offers users these suggestions for finding (pirated) copies of the film online
Google search results not only put a pirate result in first place, but at the bottom of the page offer these handy suggested search phrases that also offer ways find illegal streams or downloads of my film.
BTW the pirate site solarmovie (and its ever-changing cornucopia of domain suffixes) that pops up #1 IS a notorious pirate host, impervious to any direct DMCA requests. It’s been reported thousands of times to Google….Why does it still end up as a #1 result??? If this is punishing pirate sites one can only wonder what praising them would look like?
Google forces me to acknowledge that they will send my DMCA to Chilling Effects so that the pirate link will live in despite my efforts
Google’s search DMCA takedown process is a joke
Of course, even after I go to ALL the trouble of requesting that Google remove the links it won’t disappear. In a nifty sleight of hand the Google team will simply move it to Chilling Effects so that users can still easily find the pirated stream(s) online. This entire DMCA takedown scheme is a fraud makes a mockery of the DMCA and destroys creators’ ability to protect their work from online theft. Recently the USPTO organized a working group comprised creators and service providers to address inefficiencies in the DMCA takedown process. This past Tuesday the group released its findings in a document, “DMCA Notice-and-Takedown Processes”. While it could be considered progress that the various parties are talking, there’s still plenty of evidence that the DMCA is badly the broken and due for a major overhaul.
Here’s a sneak peek of Part II of this (never-ending) story illustrating how Google’s search suggestions, mentioned above, also point directly to stolen (pirated) copies of my movie.
by Ellen Seidler | Copyright, Google, Law, Piracy
For those of you who still depend on the Chilling Effects search to find your pirated content, don’t worry, the DMCA database is still alive and well, ready to offer you a streamlined way to find illegal content online. Earlier this month Torrent Freak headlines claimed that the archive had “censored itself” and warned that the move was “a telling example of how pressure from rightsholders causes a chilling effect on free speech.” Hyperbole much? Here’s the truth.
Chilling Effects has, for the time being, de-indexed “individual notice pages” from search engines results. In a blog post, the move was explained this way:
Given increased public attention on the project, the wide variety of notices and types of claims that we catalog, and the sheer number of notices included in Chilling Effects’ database, we decided to take the interim step of de-indexing the site’s individual notice pages from search engines’ search results. Now that we have taken this step, we are hard at work building new tools and workflows that will allow us to better achieve the balance we are constantly seeking to strike between our dual missions of transparency and educating the public (on the one hand) and the strongly-felt concerns of those who send takedown notices (on the other).
Sounds nice, but the real impact of this move on creators’ rights is minor. Neither Torrent Freak nor Chilling Effects mentioned that the “balance” the folks at Chilling Effects are trying to strike includes continuing to operate a search engine that provides a direct line to illegal content.
Chilling Effects is a Where to Watch for pirated movies
In fact, it’s so easy to use that Chilling Effects’ search engine should be called a “Where to Watch” for pirate movies. I’ve written about this fact before, but given the recent hyperbolic hullabaloo I’d thought I’d take another look to see if anything has really changed? The answer is NO.
Search results removed from Google are replaced by direct link to DMCA notice containing original pirate link.
Not only does the Chilling Effects database search engine make it easy to find pirated movies, its benefactor Google, still includes referral links to when its search results are removed due to DMCA notices. For both sites it’s business as usual.
As I wrote in an earlier post, here’s how Google makes sure users are not inconvenienced by DMCA removals:
- Search for a free (pirated) movie
- Review results and find one removed due to a DMCA notice, the link replaced by this statement:
- Click the link “read the DMCA complaint.”
- Arrive at a list that includes the missing pirate link along with a bunch of others infringing links (courtesy of Chilling Effects)
- Click one of the listed pirate links and go directly to (free) movie
Chilling Effects own search provides users with an uncluttered path to piracy.
Finding pirated music and movies via Google search requires persistence since one has to comb through various types of results to find actual live links. In contrast, hop over to Chilling Effects and voilà , most every result is a stripped down list of URLs reported for piracy. It’s a simple and direct path to pirate URLs that, in fact, are vetted by rightholders (via their DMCA notices).
After the Torrent Freak headlines hit the web I went to Chilling Effects and did a search for the recently released “Boyhood.” Using Chilling Effects’ search results, it only took me a couple of minutes to find a streaming version of the film online. Google and Chilling Effects remain partners in piracy, having perfected a shell game that makes a mockery of creators’ rights and the DMCA.
For now, Chilling Effects remains what it has long been–a site where pirate links are eternal.
